Privacy Policy

Last updated: September 2, 2026

Your Privacy Matters

At Onda, we're committed to connecting West Michigan's community helpers and those they serve. That trust means protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.

What Information We Collect

We collect information to make Onda work better for you and our network partners.

Information You Provide

Account details like your name, email, and phone number
Profile information about the help you're seeking or offering
Messages and communication through our platform

Information We Collect Automatically

How you interact with our site and services
Device and browser information
Your general location to help match you with local resources

How We Use Your Information

Your data powers the connections that help West Michigan.

Connect you with relevant services and organizations in your area
Improve our platform and personalize your experience
Communicate updates, opportunities, and important notices
Ensure the safety and security of our community
Understand network needs to serve you better

Keeping Your Information Safe

We take security seriously. We use industry-standard encryption and safeguards to protect your information from unauthorized access. However, no online platform is completely risk-free. We encourage you to use strong passwords and never share your login details.

Your Choices

You have control over your information. You can update your profile, opt out of certain communications, or request to see or delete your data. Contact us anytime with questions about your privacy.

Policy Updates

We may update this policy as Onda grows and evolves. We'll notify you of significant changes and post the updated policy here. Your continued use of Onda means you accept these terms.

Get in Touch

Questions about how we handle your privacy? Reach out through our Contact page. We're here to help.